Customer Testimonials
As the Aerospace Physiology program manager for the 1st Special Warfare Training Group (Airborne) at Fort Liberty, North Carolina, we are extremely pleased with the technical support, knowledge, accessibility, and functionality of the Environics team and their equipment. We currently have 6 ROBD-2 machines to train Military Free Fall parachutists, aviation crews, pilots and medical personnel to the tune of over 9000 people since 2015. We also take the machines with us all over the country and to several countries abroad in this endeavor. We have never failed a mission due to the quick thinking, and technical acumen of the Environics crew. Traveling one week every month or two, the machines have never failed us and are extremely durable. Dr. Stansel, Scott, and Mary Lou are absolute assets to the organization.
We have two pieces of equipment from Environics, a ZAG and a custom-designed gas mixer,and our experience with both has been very good. Our gas mixer is more complex than the standard model, and was therefore custom designed for us. The final design does everything we needed it to and more while retaining the ease of use usually found only with well established systems. The customer support has been wonderful. Shortly after receiving our gas mixer, representatives from Environics visited to help us install it and train us. Their help was invaluable in getting the system up and running quickly. The fan on our ZAG malfunctioned, and customer support helped us diagnose the problem quickly and easily, and they sent us a replacement very promptly. We have been using the system full-time for almost 2 years. We've been very happy working with Environics.
As an EPA Specialty Gas Chemist, our gas dilutor is one of the most important instruments in the Lab and Environics has exceeded our expectations. Having worked with Series 2000 and 4040 dilutors the accuracy of cuts in divider, flow and concentration mode are fantastic, with values falling well within tolerance. Overall, the interface and customizability makes these dilutors an amazing asset for a serious Spec Gas Laboratory.
During my time in the Canadian Armed Forces; We used both the ROBD2 and ROBD2-1 to conduct hypoxia recognition training (HRT) for service personnel who are regularly exposed to altitude. Because of Environics; Normobaric hypoxia has become the norm and preferred method for HRT. The flexibility in these units is endless between the versatile profile selections/features to the ability to incorporate it with physical simulation. Safety and Preparation are the key principles for Aeromedical Training and the ROBD products permitted us to take our training to the next level.
I have been dealing with Environics for 7 years now and it has been a real pleasure doing business with them. Their instruments have been always reliable, their service prompt and punctual, and their customer care department gracious and professional. They have always delivered on time and gave us immediate notification when any issue arose. The helped us out troubleshooting issue via phone/email on a number of occasions which saved us a tremendous amount of time, money and kept our production on schedule. Keep up the good work!
Our company has been working with Environics for years and we cannot say enough good things about the quality of their products, and even more so the quality of their customer service. Scott and the team have always responded to any questions or inquiries with the fastest turn around time of all the vendors we work with. They are prompt and respectful and always working for you to get any problems solved. The service and calibration team perform top notch work at a top-notch speed, and the customer service team communicates everything the whole way through the process. We look forward to another many years of partnership.
Environics has provided the School of Army Aviation Medicine (SAAM) with ROBD-2 units since we purchased the first two in 2006. Since then, SAAM has gone on to purchase seven additional units to provide critical hypoxia training to rotary & fixed winged-pilots, flight paramedics, flight surgeons, and other aviation related students, each and every year. The units perform admirably and Environics has provided excellent customer service and maintenance for all of our units. SAAMs Altitude Physiology Training Department is well augmented with these units; and we plan to continue using Environics’ ROBD units for the foreseeable future.
We have been using Environics for over 15 years. The Model 4040 diluters have proven to be very durable and reliable instruments creating tremendous flexibility for a company like us to deal effectively with multiple regulations, sources, and situations. We have integrated Environics gas dilution systems into our standard mobile laboratories and plan to continue as we expand and evolve. Environics provides great customer service alongside their reliable equipment. Air Hygiene greatly appreciates the support and service provided from Environics.
At Gas Sensing Solutions Ltd we have been using the Environics 4040 Gas Dilution System for over 12 years. The reliability, accuracy and operational duration of 4040 unit is second to none. GSS run a 24/7 365 days calibration and cross check validation process using eleven x 4040. For us there simply is no better system than Environics, which is backed by an incredible customer service team with a clear ethos geared towards creating customer delight. Yearly certification is also efficient and crucially with minimal turnaround time.
Environics has been a valued service and instrument supplier for our agency for over 10 years. They have supplied our agency with calibration instrumentation for our air quality monitoring program. We rely on their product line of calibrators to certify our daily field data collection to meet stringent EPA requirements. Their turnaround time for service and certifications has been exceptional. They are very responsive to our questions and concerns, supportive with troubleshooting, quick with scheduling and quotations; overall, an exceptional vendor. We are extremely fortunate to have Environics in close proximity to our laboratory and have been able to develop a strong working relationship with them.
The Flux Lab has been using the 4000 series blender for 3 years now to calibrate and benchmark the performance of atmospheric greenhouse gas analyzers. The software allows us to set up multi-day experiments to determine accuracy, precision, and drift across all of our equipment. Our blender has always been reliable and is a big asset in our lab.
We use the S-4000 in industrial gases detection, such as NH3, NO2, etc., and those research have been published in peer-reviewed journals! Thank you for providing us with this great instrument!
I have been in source testing for over 15 years, and have to deal with analyzers on a daily basis. Without a doubt, Paul and Environics has the best service department. We are currently in the process of budgeting for the purchase of another Environics 2000 model. I can most assuredly say that we will be purchasing this model from you by the end of the year. It is very refreshing to have customer support for these analyzers.
My experience with Environics products and staff throughout 15+ years is that they are superior. In the field, their Model 2020 Gas Dilution system has delivered consistent, accurate, and reliable gas mixtures traceable to EPA Protocol 1 every time. I have saved countless man hours and money not maintaining a large gas cylinder inventory. Versatile, Accurate, Economical, and Reliable? Enough said!!
Our gas mixer turned out to be one of the easiest installations we ever had, something that seemed very complicated and intimating turned out to be a true “turnkey” operation. The sales, operational, and design staff, were all readily available and made the job simple. Time lines were met, and to date everything is working as it should. Would certainly have no issue dealing with Environics in future.
As a full service emissions testing provider we rely on quality components & Environics has come through time & again with top shelf gas dividers and prompt customer service that we can depend on. We are very pleased with Environics & our clients are too.
Great job with our 3 Gas Dividers that we currently have in our service center. I've had Environics do our yearly calibrations/ service for 14 years and they've done a super job assisting us in Siemens thru all my years. Thank you Rachel and the entire team.
